Privacy policy

chrono47.com · Effective: August 20, 2026

Chrono47 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit https://www.chrono47.com, make a purchase, or interact with us through SMS, email, or in person at our booth. By using our website or providing your information, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

We gather personal data when you browse, purchase, or contact us, including: name, email address, phone number, billing and shipping address, and payment details.

1.2 SMS Opt-In Data

When you opt in to receive SMS communications from Chrono47, we collect your mobile phone number and your consent record. This information is used exclusively to send you messages from Chrono47 and is NEVER shared with, sold to, or disclosed to any third party or affiliate for their own marketing purposes.

1.3 Automatically Collected Information

When you browse our website, we may automatically collect your IP address, browser type, device type, operating system, pages visited, time spent on site, and referring URL.

1.4 Third-Party Sources

We may receive information about you from third parties such as payment processors (Stripe), shipping carriers, and analytics platforms used to operate our website.

2. How We Collect Data

  • Directly: Through forms, order placements, and communications with our team.

  • Automatically: Via cookies, server logs, and analytics tools when you visit our website.

  • Third parties: From payment processors, shipping carriers, and integrated service providers.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, and send order confirmations and shipping updates

  • Provide customer support and respond to inquiries

  • Personalize your experience on our website

  • Send marketing updates and promotions via email or SMS (with opt-out available)

  • Analyze site trends and customer behavior to improve our offerings

  • Prevent fraud and protect the security of our business and customers

  • Comply with applicable laws and legal obligations

4. SMS Messaging Program

Chrono47 operates an SMS messaging program to keep customers informed about order updates, new inventory, exclusive timepiece offers, and promotions.

4.1 Program Description

By opting in, you may receive transactional SMS messages (order confirmations, shipping updates, delivery notifications) and promotional SMS messages (new arrivals, sales, exclusive watch and jewelry offers) from Chrono47.

4.2 How to Opt In

You may opt in by submitting your mobile number through a form on our website, at checkout, or at our in-store booth. By providing your phone number, you consent to receive recurring automated marketing and transactional text messages from Chrono47. Consent to SMS is not a condition of purchase.

4.3 How to Opt Out — Text STOP

You may opt out of SMS messages at any time by replying STOP to any message received from us. You will receive one final confirmation, after which no further promotional messages will be sent. For help, reply HELP or contact us at Info@chrono47.com.

4.4 Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Chrono47 is not responsible for any charges incurred through your carrier.

4.5 Message Frequency

Message frequency varies based on your account activity and promotional periods. You may receive up to 5 messages per month.

4.6 No Sharing of SMS Opt-In Data (CRITICAL)

Your SMS opt-in data and mobile phone number will NEVER be sold, shared, rented, or disclosed to any third party or affiliate for marketing purposes. This data is used solely by Chrono47 to communicate with you directly.

4.7 Carrier Liability Disclaimer

Chrono47 and its carrier partners are not liable for delayed or undelivered messages. Carriers bear no responsibility for the content of messages delivered through our SMS program.

5. Cookies & Tracking Technologies

We use cookies, pixel tags, and similar tracking technologies to enhance your browsing experience, remember preferences, analyze traffic, and serve relevant advertising.

5.1 Types of Cookies

Session cookies (expire when you close your browser), persistent cookies (remain for a set period to remember your preferences), and third-party cookies from partners such as Google and Meta.

5.2 Tracking Tools

We use analytics tools such as Google Analytics and other platforms to understand how visitors interact with our site and to improve performance.

5.3 Cookie Management

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

5.4 Advertising Tracking

We may use tools such as Meta Pixel and Google Analytics for retargeting and advertising purposes. You can opt out of interest-based advertising through your browser or ad preference settings.

6. Sharing Your Information

6.1 No Sale of SMS Opt-In Data

We do NOT sell, rent, share, or disclose your SMS opt-in information or phone number to any third party or affiliate for marketing purposes. This is a strict policy.

6.2 Service Providers

We share information with trusted service providers who assist us in operating our website, processing payments (Stripe), and fulfilling shipping — solely for the purpose of delivering our services. These providers are contractually required to keep your information confidential.

6.3 Legal Authorities

We may disclose your information if required by law, subpoena, court order, or government request, or to protect our legal rights.

6.4 Business Transfers

If part or all of our business is sold or transferred, your information may be included as part of that transaction.

We do not sell your personal information to marketers or unaffiliated third parties.

7. Your Rights & Choices

  • Access, correct, or delete your personal data by submitting a request to Info@chrono47.com

  • Opt out of marketing emails via the unsubscribe link in any email

  • Opt out of SMS by replying STOP to any message from us

  • Manage cookies through your browser settings

  • California residents: Full CCPA rights apply — see Section 10 below

8. Data Security

We use SSL encryption, secure servers, and access controls to protect your personal information from unauthorized access, disclosure, alteration, or destruction. In the event of a data breach affecting your information, we will notify affected users promptly as required by law. While we take these measures seriously, no system is 100% breach-proof.

9. Children's Privacy

Our website is intended for adults 18 years of age and older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us at Info@chrono47.com and we will take steps to delete it promptly.

10. California Consumer Privacy Act (CCPA)

California residents have the following rights under the CCPA:

  • Right to know what personal information is collected about you

  • Right to request deletion of your personal information

  • Right to opt out of the sale of your personal information (we do not sell personal information)

  • Right to non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, contact us at Info@chrono47.com or 720-492-6619.

11. International Data Transfers

Chrono47 is U.S.-based. Your data may be transferred to and processed in other countries through our service providers. When such transfers occur, we ensure appropriate contractual safeguards are in place to protect your information in accordance with applicable law.

12. Data Retention

  • Order data: Retained for 7 years for tax and legal recordkeeping purposes.

  • Marketing data: Retained until you unsubscribe or request deletion.

  • Inactive accounts: Personal data deleted after 2 years of inactivity.

13. Third-Party Sites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing any personal information.

14. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. Your continued use of our website after any changes constitutes acceptance of the revised policy.

Last Updated: August 20, 2026.

15. Contact Information

Business: Chrono47
Address: 37 W 47th St Booth 64 & 65, New York, NY 10036, United States
Phone: 720-492-6619
Email: Info@chrono47.com
Website: https://www.chrono47.com