Terms of service

chrono47.com · Effective: August 20, 2026

These Terms of Service ("Terms") govern your access to and use of the Chrono47 website at https://www.chrono47.com and all related services, products, and communications offered by Chrono47 ("we," "us," or "our"), a luxury watch and jewelry retailer located at 37 W 47th St Booth 64 & 65, New York, NY 10036, United States. By accessing or using our website, placing an order, or subscribing to our SMS or email communications, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference and available at https://www.chrono47.com/privacy-policy. If you do not agree, please do not use our website or services.

1. Acceptance of Terms

1.1 Agreement

By accessing our website, making a purchase, or submitting your contact information, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy.

1.2 Age Restriction (18+)

You must be at least 18 years of age to use our website, place an order, or enroll in our SMS or email programs. By using our site, you represent and warrant that you meet this age requirement.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting. Your continued use of the website after any update constitutes acceptance of the revised Terms.

2. SMS Messaging Program

Chrono47 operates an SMS messaging program to keep customers informed about order updates, new inventory, exclusive timepiece offers, and promotions.

2.1 Program Description

When you opt in, you may receive transactional SMS messages (order confirmations, shipping updates, delivery notifications) and promotional SMS messages (new arrivals, sales, exclusive watch and jewelry offers) from Chrono47.

2.2 How to Opt In

You may opt in by submitting your mobile number through a form on our website, at checkout, or at our in-store booth. By providing your phone number, you consent to receive recurring automated marketing and transactional text messages from Chrono47. Consent to SMS is not a condition of purchase.

2.3 How to Opt Out — Text STOP

You may opt out of SMS messages at any time by replying STOP to any message received from us. You will receive one final confirmation, after which no further promotional messages will be sent. For help, reply HELP or contact us at Info@chrono47.com.

2.4 Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Chrono47 is not responsible for any charges incurred through your carrier.

2.5 Message Frequency

Message frequency varies based on your account activity and promotional periods. You may receive up to 5 messages per month.

2.6 No Sharing of SMS Opt-In Data

Your SMS opt-in data and mobile phone number will NEVER be sold, shared, or disclosed to any third party or affiliate for marketing purposes.

2.7 Carrier Liability Disclaimer

Chrono47 and its carrier partners are not liable for delayed or undelivered messages. Carriers bear no responsibility for the content of messages delivered through our SMS program.

2.8 Support Contact

For SMS support: Info@chrono47.com | 720-492-6619 | 37 W 47th St Booth 64 & 65, New York, NY 10036, United States

3. Products, Pricing & Orders

3.1 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

3.2 Pricing

All prices are listed in USD and are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel or adjust affected orders and will notify you promptly.

3.3 Product Representation

We make every effort to accurately represent our products. Actual colors, finishes, and textures may vary slightly due to lighting, photography, and screen settings.

3.4 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

3.5 Custom & Special Orders

Custom or special-order items may require additional lead times and non-refundable deposits. Details will be communicated at the time of order.

4. Payment

4.1 Payment Methods

We accept major credit cards and other payment methods as displayed at checkout, processed securely through Stripe and other authorized processors.

4.2 Payment Security

We do not store your full credit card number or CVV on our servers. All payment data is handled by PCI-compliant processors.

4.3 Transaction Declines

Chrono47 is not liable for any loss or damage arising from a declined transaction due to card limits, bank restrictions, or insufficient funds.

5. Shipping & Delivery

5.1 Shipping Policy

Shipping timelines and costs are provided at checkout. We will provide tracking information upon dispatch.

5.2 Insured Shipping

We ship our orders with insurance coverage to help protect against loss or damage in transit. If you experience an issue with your delivery, please reach out to us at Info@chrono47.com and we will do our best to assist.

5.3 Signature Upon Delivery

For security purposes, most Chrono47 orders may require a signature upon delivery. If a delivery attempt is unsuccessful, the carrier will leave instructions for redelivery or pickup.

5.4 Risk of Loss

Risk of loss and title to purchased items passes to you upon delivery to the carrier.

5.5 Delays

Chrono47 is not responsible for shipping delays caused by carriers, weather, customs, or other events outside our control.

5.6 International Shipping

For international orders, the buyer is responsible for all applicable duties, taxes, and customs fees.

6. Returns & Exchanges

6.1 Return Eligibility

Returns and exchanges are accepted on eligible items within the timeframe specified on our Returns page. Items must be in original, unworn condition with all packaging and documentation intact.

6.2 Non-Returnable Items

Customized, engraved, or special-order items are non-refundable unless they arrive defective or damaged.

6.3 How to Initiate

7. Authenticity & Product Condition

Chrono47 is committed to selling authentic timepieces and jewelry. All products are accurately represented in terms of condition (new, pre-owned, or certified pre-owned) at the time of listing. Any modifications, aftermarket parts, or non-original components will be disclosed in the product description.

8. Warranty

Warranty terms vary by product and brand. Any manufacturer's warranty passes through to the buyer where applicable. Chrono47 does not independently warrant third-party brands beyond what the original manufacturer provides unless explicitly stated. For warranty inquiries, contact us at Info@chrono47.com.

9. Intellectual Property

All content on our website — including images, text, logos, graphics, and product descriptions — is the property of Chrono47 or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Chrono47 shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our website, products, or services. Our total liability shall not exceed the amount paid for the specific product or service giving rise to the claim. Chrono47 is not responsible for website unavailability during maintenance or unplanned outages due to technical issues or events beyond our control.

11. Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

12. Privacy Policy

Your use of our website is governed by our Privacy Policy, available at https://www.chrono47.com/privacy-policy and incorporated into these Terms by reference. By using our website, you consent to the data practices described therein, including our SMS data handling and no-sharing commitments.

13. California Consumer Privacy Act (CCPA)

California residents have specific rights under the CCPA, including the right to know what personal information is collected, the right to request deletion, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights. To exercise your CCPA rights, contact us at Info@chrono47.com.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New York County, New York.

15. Contact & Support Information

If you have any questions about these Terms or need support, please contact us:

Business: Chrono47
Address: 37 W 47th St Booth 64 & 65, New York, NY 10036, United States
Phone: 720-492-6619
Email: Info@chrono47.com
Website: https://www.chrono47.com